Returns
Our policy lasts 30 days. If 30 days have passed when your order was received, unfortunately, we will not be able to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To be qualified for a return or exchange, item(s) you purchased from our Site should be unused and in the same condition that you received it. It must also be in the original packaging.
Returns (if applicable)
Once we receive and inspect the returned item, we’ll send you an email to inform you that we’ve received your returned item. We will also let you know about approval or rejection of your refund. If you are approved to get a refund, then it will be processed, and a credit will automatically be applied to your credit card or the original payment method used by you during purchase. Refunds are not immediate, it may take 2-3 days to credit in your back account.
Shipping
For initiating your refund, mail your product to Erth Wellness, Inc 17905 Sky Park Circle Ste. J, Irvine, CA 92614
For returning your item, you will be responsible for paying your item(s) shipping cost. If you request for a refund and receive a refund, the cost of return shipping will be deducted from the refund amount.
Sometimes, it may take longer to reach your exchanged product, depending on where you live.